Last updated: July 2026 — James Wilson, Riverhawkbrewing
Responsible gaming is a set of standards and practices designed to ensure that casino gaming remains safe, fair, and enjoyable for all players. At River Hawk Brewing, we are committed to promoting responsible gaming and supporting players who wish to gamble within their means. Responsible gaming means understanding the risks, setting limits, and knowing when to seek help if gaming becomes problematic.
Problem gambling, also known as gambling addiction or compulsive gambling, is a serious condition that can affect anyone. It is characterised by the inability to control gambling behaviour despite negative consequences. If you or someone you know is struggling with gambling, support is available.
It is important to recognise the early warning signs of problem gambling. These include:
We provide self-exclusion options to help players who wish to take a break from gambling. Self-exclusion is a voluntary measure that allows you to temporarily or permanently restrict your access to casino gaming. During a self-exclusion period, your account will be frozen, and you will be unable to place bets or withdraw funds for personal use.
To request self-exclusion, please contact our customer support team. Self-exclusion periods can range from weeks to years, depending on your preference. Once a self-exclusion is in place, we will not encourage you to return to gaming through marketing communications.
Setting deposit limits is an effective way to manage your gambling budget. We encourage all players to establish realistic deposit limits that reflect their financial circumstances. Deposit limits allow you to cap the amount of money you can deposit into your account over a specified period (daily, weekly, or monthly).
Once a deposit limit is set, it cannot be increased immediately. This cooling-off period helps protect you from impulsive decisions. You can adjust your limits at any time by contacting our support team.
Casino gaming on River Hawk Brewing is strictly restricted to players aged 18 years and above. We conduct rigorous age verification checks during account registration and before processing withdrawals. Players under 18 are prohibited from participating in any gaming activities on our platform. We take this commitment seriously and maintain strict compliance with all UK gambling regulations.
If you are experiencing problems with gambling, please reach out to one of the following organisations for confidential support:
At River Hawk Brewing, we believe that gambling should be entertaining and risk-free. We are dedicated to supporting responsible gaming practices and maintaining a safe gaming environment for all our players. If you have questions about responsible gaming, please do not hesitate to contact our customer support team.